FAQ
- Q1 The Serato DJ Pro does not show iTunes tracks or libraries.
-
A1
Confirm the settings regarding iTunes.
Open Serato DJ Pro [Setup] > [Library Display] and check [Show iTunes library].
For details, refer to Serato DJ Pro Manual.You can read the Serato DJ Pro Manual [serato.com].
*If the instructions above doesn't work, make sure that [Share iTunes Library XML with other applications] is enabled in the iTunes preferences.
Refer to the iTunes support for more information.Net Number : 37 - Q2 I can't hear the sampler sound. Why? / I can't increase the sampler volume. Why not?
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A2
The output settings for the sampler sound may not be correct.
Make sure you're running the latest firmware version and check the following points:1. Ensure that [A] is selected for [OUTPUT] on the upper right of the sampler panel in Serato DJ Pro.
2. Use the [SAMPLER VOLUME] knob to adjust the volume.For details on step 1, refer to the Serato DJ Pro software manual.
You can read the Serato DJ Pro software manual here [serato.com].Net Number : 38 - Q3 I don't like the cut of the crossfader. Can I adjust it?
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A3
Yes.
Turn the [CURVE] knob on the front panel of the unit to adjust the crossfader curve.For details, refer to the Instruction Manual > "Setting the crossfader".
For information on adjusting cut lag, refer to the Instruction Manual > "PC/Mac setup" > "Utilities modes".You can read the Instruction Manual [here].
*Crossfader curve affects the way the sound changes when you slide the crossfader. You can adjust it to suit your preference when scratching or mixing. Cut lag is the length of the silent zone at both ends of the crossfader.
Net Number : 39 - Q4 When KEY LOCK is turned on, the sound sometimes distorts.
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A4
When KEY LOCK is turned on, the sound quality changes due to the sound processing that keeps the key constant. This change in sound quality is part of the unit's specifications.
Net Number : 40 - Q5 I can't control Serato DJ Pro with control CD/Vinyl.
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A5
To use the control CD/Vinyl, you need to activate your Serato DVS Expansion Pack.
Click [My Serato] > [MY PRODUCTS] and ensure [Serato DVS] is activated.
Then open Serato DJ Pro [Setup] > [Expansion Packs] and ensure [Vinyl/CDJ Control] is enabled.Net Number : 41 - Q6 Audio doesn't output from the master, even though the channel fader is set to the top. Why not?
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A6
If the [REVERSE] switch of the [CH1 CURVE] or [CH2 CURVE] on the front of the DJM-S11 is set to [ON], the channel fader operation is reversed.
Check the switch is set to [OFF].Net Number : 51 - Q7 I can't transfer images via the DDJ-REV7 Image Transfer Tool. Why not?
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A7
Be sure to close Serato DJ Pro before using the DDJ-REV7 Image Transfer Tool.
Net Number : 55 - Q8 What should I do if a slip sheet is lost/damaged/worn out?
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A8
If you lose or damage a slip sheet, you can buy a new one.
Please contact our service center about this.
You can find contact information [here].For details, refer to the Instruction Manual > "Settings" > "Replacing the slip sheets".
You can read the Instruction Manual [here].
Net Number : 56