XDJ-RX3

Q1 The volume suddenly drops sometimes.: A1

Talkover might be turned on.

When it’s on, this feature automatically reduces the volume when the microphone picks up the sound from the speakers. Try to use the microphone as far away from the speakers as possible. This issue may be caused by static electricity etc. If you don't need to use Talkover, turn it off. Use the [OFF, ON, TALK OVER] selector switch to turn the feature on/off.

For details, see the Operating Instructions > [Microphone] > [MIC section].
You can read the Operating Instructions [here].

Net Number : 29
Q2 Sound is affected by distortion or clipping.: A2

If the volume level is too high, the sound may be affected by distortion or clipping.

Play a track and follow these steps:

1. Check the channel level indicator. Adjust the level with the TRIM knob so the orange color lights up in the louder parts of the track.
2. Check the MASTER LEVEL indicator. With the channel fader at the top, adjust the level with the MASTER LEVEL knob so the orange color lights up in the louder parts of the track.
3. Turn off MASTER TEMPO.

If distortion and sound clipping doesn’t improve, the output level might exceed the allowed input level of the connected speaker or amplifier. In this case, you need to lower the output level with the MASTER ATTENUATOR. For details, see [Changing the settings] and [MIXER category] in the [Utility settings] in the Operating Instructions.

You can read the Operating Instructions [here].

Net Number : 30
Q3 Sound is extremely distorted or the channel level meter stays at the maximum.: A3

This might occur in the following cases.

・ A line level output turntable (output level equivalent to that of CDJs) is connected to [PHONO].
・ An audio interface is connected to [PHONO].
・ A CDJ is connected to [PHONO].

In such cases, switch to [LINE].

Net Number : 31
Q4 An error message or code appears on the main display of the XDJ-RX3.: A4

Check the code or message and take the measures below:

■ E-8302 (Error type: CANNOT PLAY TRACK)
Description of error:
Track data (files) on the storage device can’t be read correctly.
Cause and action:
The track data (file) might be corrupted.
-> Check if the track can be played with another player that supports the same formats as the XDJ-RX3.

■E-8304, E-8305 (Error type: UNSUPPORTED FILE FORMAT)
Description of error:
Music files that can’t be played with the unit are loaded.
Cause and action:
The format isn’t supported by the XDJ-RX3.
-> Load music files in supported formats.
For details, see the Operating Instructions > [Product overview] > [Supported file formats].

■ USB FULL
Recording and saving of cue points are disabled due to a lack of free space on the USB device.
*When the memory runs out, recording stops automatically and saves the recording until just before it ran out.

■ FILE MAX
The maximum number of recorded files in the [PIONEER REC] folder on a USB device is 999. Delete or move files if the limit has been reached.
*If a REC999.WAV file exists in the folder, the same issue happens. In this case, rename or move the file.

■ REC ERROR
This message appears when the writing process fails, or when a USB device that cannot be recorded or written to is connected.
We recommend you use a different USB device if this message appears frequently.

■ READ ONLY
This message appears if the connected USB device is read-only, or the file system might have failed.
Use another USB device or copy necessary data to your PC/Mac and then reformat the USB device.
*All stored data will be cleared if you reformat the USB device. Check the correct way to reformat in the instruction manual of the USB device before doing so.

You can read the Operating Instructions [here].

Net Number : 32
Q5 Android smartphones aren't recognized by the unit, even if they're connected using a USB cable.: A5

You can’t use mobile devices running rekordbox for Android (ver. 3) with the unit.

Net Number : 33
Q6 The unit doesn't recognize some USB storage devices such as USB flash drives and HDDs. Why not?: A6

The USB device might not be formatted in a supported format.
The XDJ-RX3 supports FAT16, FAT32, exFAT, and HFS+.
Please format in one of the above formats.

Note:
* NTFS is not supported.
* When updating the unit's firmware, use a USB storage device formatted in FAT or FAT32.

■ Mac
USB devices used with a Mac might not be recognized due to the following reasons:
・ The XDJ-RX3 doesn't support the GUID Partition Map Mac OS standard format.
・ USB devices formatted with Mac Extended format (case-sensitive) might not be recognized correctly.

Net Number : 34
Q7 It takes a long time to load files from a USB device.: A7

Loading files might take more time if folders are nested deeply or if the folder contains many files. Also, it might take a long time to read devices in the following cases:

・ The device contains many files and folders other than music files.
・ Data fragmentation occurs.

In such cases, use another USB device or copy necessary data from the USB device to your PC/Mac, reformat the USB device, and then transfer only the music files back to the device.
*All stored data will be cleared if you reformat the USB device. Check the correct way to reformat in the instruction manual of the USB device before doing so.

Net Number : 35
Q8 The Power does not turn on (MASTER REC button is blinking). What's wrong here?: A8

If the unit isn't properly powered, The MASTER REC button will blink to protect the unit.
Turn the power button off, unplug the power cord from the outlet, plug it back in after at least 1 minute, and turn the power button on.　

Net Number : 75
Q9 I can't load music files in an HFS+ format USB storage device. Why not?: A9

Are you using Hangul characters in file names, artist names, or album names?
Update the firmware to the latest version.
You can find the latest firmware and Firmware Update Guide [here]

Net Number : 76

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