FAQ
- Q1 I cannot change the volume of my computer speaker. (Windows)
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A1
Check the sound setting on the computer by following the instructions below.
(1) Connect the XDJ-RR to the computer.
Open [Control Panel] - [Hardware and Sound] and click [Sound].
(2) Check the sound setting.
If the XDJ-RR is selected as default device, click a sound device other than the XDJ-RR.
Click [Set as Default].
(3) Close the Control Panel. See if you can change the volume of the computer speaker.
Net Number : 68 - Q2 The [Log in with the computer administrator’s account] message appears and rekordbox cannot be installed.
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A2
Align the cursor with the rekordbox application shortcut icon and then right-click and display the properties. The Compatibility tab contains the [Privilege Level] item. Select the [Run this program as an administrator] check box and then click [OK]. Once the dialog box closes, start the rekordbox application.
Net Number : 75 - Q3 No sound is produced when using this unit in combination with rekordbox.
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A3
(1) Is the dedicated driver installed?
Dedicated driver software needs to be installed before using this unit connected with a computer.
For details, refer to "Installing driver software" in the operating instructions.(2) Are this unit and the computer connected correctly with a USB cable?
This unit and the computer need to be connected correctly.
*This unit and the dedicated driver software support Hi-Speed USB only.
Check whether or not your computer and the USB port and cable support Hi-Speed USB.(3) Are Track Gain Adjust and Master Output Level Adjust in rekordbox set to the minimum positions?
Adjust them to the appropriate positions.
For details on the setting procedures of rekordbox, see the rekordbox software manual.(4) Are the input selector switches in the mixer section set to [DECK1]/[DECK2], respectively?
Slide the input selector switches to set to [DECK1]/[DECK2].(5) Is [TRIM] set to the correct position? Adjust [TRIM] so that the orange indicator of the channel level indicator lights at the peak level.
(6) Is [MASTER LEVEL] set to the correct position? Adjust [MASTER LEVEL] so that the orange indicator of the master level indicator lights at the peak level.
(7) Are terminals or plugs dirty? Wipe any dirt off terminals and plugs before connecting.
Net Number : 76 - Q4 Characters displayed in the track list are garbled.
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A4
If the character code of the ID3 tag data is Shift JIS, the characters will be garbled.
Only Unicode is supported with this application.Net Number : 77 - Q5 BPM is not displayed on the rekordbox dj screen.
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A5
The music files may not have been analyzed by rekordbox.
For the procedure to analyze music files, refer to "Re-analyzing tracks to detect beat positions and BPM” in the rekordbox software manual. Obtain the rekordbox software manual from the rekordbox website.
https://rekordbox.com/en/support/manual.phpNet Number : 78 - Q6 The quantize function does not work.
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A6
The tracks to be played by rekordbox must be analyzed in advance to use the quantize function.
After prior analysis, switch the quantize function on by pressing the quantize button.
Net Number : 79 - Q7 The sync function does not work.
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A7
The music files may not have been analyzed by rekordbox.
For the procedure to analyze music files, refer to "Re-analyzing tracks to detect beat positions and BPM” in the rekordbox software manual. Obtain the rekordbox software manual from the rekordbox website.
https://rekordbox.com/en/support/manual.phpNet Number : 80 - Q8 The back cue function does not work.
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A8
Is a current cue set? Set a current cue. For details, refer to “Setting current cue point” in the rekordbox software manual. The rekordbox software manual can be obtained from the rekordbox website.
https://rekordbox.com/en/support/manual.phpNet Number : 81