Are the power cord and the AC adaptor connected properly?
Connect the power cord and the AC adapter included in the box properly to the outlet.

Please check the two possible causes below:
1. Isn't the screen saver working?
Operate any control or button.
You can change the screen saver setting at the [GLOBAL SETTING] screen. For details, please see "Changing the unit settings ([GLOBAL SETTING])" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

2. Haven't you pressed the power button on the rear panel while pressing any button on the control panel?
Turn off the unit and turn it on again without pressing any button other than the power button.

Please check the two possible causes below:
1. Is the [VOLUME] control on the control panel set in the proper position?
Touch the keyboard on the top panel and turn the [VOLUME] knob to adjust the volume.

2. Are the controls/knobs on the top panel and the level or volume of each category/parameter set properly?

The tone of the sound will defer on this unit depending on the positions of controls/knobs and the settings of each category/parameter. So sound may not be heard or low depending of the positions or settings.

Please follow the instructions below to solve this problem.
-Turn the [PROGRAM/BANK] control to switch the program. By switching the program, all settings will be automatically back to proper default settings for each program.
-Properly set the positions of controls/knobs on the top panel and the settings of each category/parameter. Please note that controls/knobs on the top panel hugely impact the tone of the sound.

Please check the followings:
Is the level or volume of each category/parameter set to proper value?
Is the filter resonance set to proper value?
Please set them properly.

There are two possible causes:
1. Is [MIDI Clock Mode] of the [GLOBAL SETTING] menu set to [Master] or [Off]?
Set [MIDI Clock Mode] to [Master] or [Off].

2. Is [Seq Jack Mode] of the [GLOBAL SETTING] menu set to [Pedal]?
Set [Seq Jack Mode] to [Pedal].

A. If you wish to sync them as this unit as a master and external equipment as a slave,
There are two possible causes:

1. Is [MIDI Clock Mode] of the [GLOBAL SETTING] menu set to [Master] or [Off]?
　　Set [MIDI Clock Mode] to [Master] or [Off].

2. Is [Seq Jack Mode] of the [GLOBAL SETTING] menu set to [Pedal]?
　　Set [Seq Jack Mode] to [Pedal].

B. If you wish to sync them as this unit as a slave and external equipment as a master,
There are four possible causes:
1. Is a MIDI cable properly connected?
Connect the MIDI OUT of an external device and the [MIDI IN] terminal of this unit using a MIDI cable properly.

2. Is the MIDI clock sent from an external MIDI device?
Make sure that an external MIDI device as a master.
To set sync of an external MIDI device, see its manual.

3. Set [MIDI Clock Mode] of the [GLOBAL SETTING] screen as [Slave], [Slave Thru] or [Slave No S/S].
As for the sequencer operation at each setting, please see "Changing the unit settings ([GLOBAL SETTING])" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

4. Is [MIDI Clock Cable] of the [GLOBAL SETTING] menu set properly?
Set [MIDI Clock Cable] to [MIDI Port] or [USB] which receives MIDI clock.

Is [Local Control] of the [GLOBAL SETTING] menu set to [On]?
Set [Local Control] to [On].

There are four possible causes.
1. Is a MIDI cable properly connected?
Connect an external MIDI device and [MIDI OUT/THRU] or [MIDI IN] terminal of this unit using a MIDI cable properly.

2. Is a USB cable properly connected?
Connect a Windows PC/Mac and the [USB-B] terminal of this unit directly using a USB 2.0 compliant cable.

3. Is [MIDI SysEx Cable] of the [GLOBAL SETTING] menu properly set?
Set [MIDI SysEx Cable] to [MIDI Port] or [USB] which sends and receives SysEx data.

4. Is [MIDI Out Select] of the [GLOBAL SETTING] menu properly set?
Set [MIDI Out Select] to [MIDI Port] or [USB] which sends and receives SysEx data.

There are three possible causes.
1. Is [Master Coarse] or [Master Fine] of the [GLOBAL SETTING] menu properly set?
Set [Mater Coarse] and [Master Fine] as [0].

2. Did you perform calibration?
Perform calibration by selecting [Calibrate] at the [GLOBAL SETTING] menu at least ten minutes after the unit has been turned on.

3. Are you touching the slider? Is the [LATCH] button turned on while you are touching?

Turn off the [LATCH] button and take your fingers off from the slider.
Depending on slider destination setting, pitch may change when you are touching the slider or the [LATCH] button is turned on while you are touching the slider.

There are two possible causes.

1. Is [Keys Sens] of the [GLOBAL SETTING] menu set properly?
Set [Keys Sens] to a proper value.
The TORAIZ AS-1’s keyboard is an electrostatic capacitive touch pad. You can adjust the keyboard touch sensitivity to a player using this setting. Depending on the setting, however, the keyboard may not respond properly.

2. Haven’t you pressed the power button on the rear panel while touching any keyboard key or the slider?
Turn off the unit and turning it on again by pressing the power button without touching any keyboard key nor slider.
The TORAIZ AS-1’s keyboard is an electrostatic capacitive touch pad and calibration for the keyboard touch sensitivity is performed when you turn on the unit. If you turn on the power while touching any keyboard key or slider, calibration may not be correctly performed and the unit may not work properly.

There are three possible causes.
1. Is a MIDI cable properly connected?
Connect an audio interface or MIDI interface plugged in to a Windows PC/Mac
and the [MIDI] terminal of this unit using a MIDI cable properly.

2. Is a USB cable properly connected?
Connect a Windows PC/Mac and the [USB-B] terminal of this unit directly using a USB 2.0 compliant cable.

3. Is [MIDI Out Select] of the [GLOBAL SETTING] menu properly set?
Set [MIDI Out Select] to a port which sends and receives MIDI data ([MIDI], [USB] or [MIDI+USB]).

To set MIDI communication between a Windows PC/Mac, an external MIDI device and DAW, see a manual of each device you use.

There are two possible causes.
1. If [Noise Level] in [MIXER] category is set at 1 or higher, white noise is output as part of sound. To avoid this, set the [Noise Level] as 0 (zero).

2. Is [Keys Sens] of the [GLOBAL SETTING] menu set properly?
Set [Keys Sens] to a proper value while checking how the keyboard works.
The TORAIZ AS-1’s keyboard is an electrostatic capacitive touch pad. You can adjust the keyboard touch sensitivity to a player using this setting. Depending on the setting, however, the keyboard may not respond properly and intermittent sound such as noise may be produced.

The polarity of the foot pedal you use and that of the [TRIGGER IN] terminal may differ. Change the setting of [Pedal Polarity] of [GLOBAL
SETTING] menu depending on the polarity of the foot pedal.

There are two possible causes.
1. Is a MIDI or USB cable properly connected?
Connect an external MIDI device and this unit properly.

2. You need to set MIDI communication properly depending on the connected external MIDI device. For the proper setting, check the settings below in the [GLOBAL SETTING] menu.

-[MIDI Channel]
-[MIDI Clock Mode]
-[MIDI Clock Cable]
-[MIDI Param Send]
-[MIDI Param Rcv]
-[MIDI Control Enble]
-[MIDI SysEx Cable]
-[MIDI Out Select]
-[MIDI Out/Thru]
-[MIDI Seq/Arp Out]

For details, please see "Changing the unit settings ([GLOBAL SETTING])" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

There are two possible causes.
1. Is the foot pedal correctly connected?
Connect the foot pedal to the [TRIGGER IN] terminal correctly.

2. The polarity of the foot pedal you use and that of the [TRIGGER IN] terminal may differ. Change the setting of [Pedal Polarity] of [GLOBAL
SETTING] menu depending on the polarity of the foot pedal.

There are three possible causes:
1. Is a cable to send trigger signals properly connected?
Connect this unit and a device that sends trigger signals properly.

2. When inputting audio signals to the [TRIGGER IN] terminal, you need to input them in an appropriate signal level. We recommend that the input signal level is 5Vp-p or higher with a fast attack and short sustain.

3. Operation of this unit using trigger signals may differ depending on the [TRIGGER IN] setting and operation status of this unit. Check the setting at [Seq Jack Mode] of the [GLOBAL SETTING] menu and operation status.

For details, see "Changing the unit settings ([GLOBAL SETTING])" and "Using the [TRIGGER IN] of this unit to control the play functions of this unit" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

There are two possible causes:
1. Depending on the setting of [Alternate Tuning] of the [GLOBAL SETTING] menu, tuning of each scale may be different from equal temperament of 12 degrees. Select [Equal Temperme..] for [Alternate Tuning].

2. Depending on the setting of [Scale Mode] of the [GLOBAL SETTING] menu,
you can change scales on the keyboard. If you select [Normal] for [Scale Mode], the scale is set as diatonic scale (piano scale).

For details, please see "Changing the unit settings ([GLOBAL SETTING])", "Alternate tuning list" and "Keyboard mode scale list" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

The screen saver may be turned on.
Screen saver is turned on if [Off] or [Master] is selected for [MIDI Clock Mode]. Operate any control/button on the top panel to get your screen back to normal.

The screen saver may be turned on.
When [MIDI Clock Mode] of this unit is [Slave], [Slave Thru] or [Slave No S/S] and this unit is not receiving MIDI clock from an external MIDI device, the [CLOCK TAP] button is turned off.
When the screen saver is working on this condition, the [CLOCK TAP] button is lit to let us know the power of this unit is turned on. Operate any control/button on the top panel to turn off the [CLOCK TAP] button and get your screen back to normal.

When [MIDI Clock Mode] of this unit is [Slave], [Slave Thru] or [Slave No S/S] and this unit is not receiving MIDI clock from an external MIDI device, the [CLOCK TAP] button is turned off.
The [CLOCK TAP] button is blinking according to its BPM while MIDI Clock is being received.

When [MIDI Clock Mode] of this unit is [Slave], [Slave Thru] or [Slave No S/S] and this unit is not receiving MIDI clock from an external MIDI device, the BPM is not displayed on the screen.
The BPM is displayed while MIDI Clock is being received.

Sometimes the sound may not change in a certain range even if you turned such knobs depending on the settings of the program you use and the [Pot Mode] setting of the [GLOBAL SETTING] menu.
For details, see "Changing the unit settings ([GLOBAL SETTING])" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

There are two possible causes:
1. Both of the [FX1 Type] and [FX2 Type] may be set to [Off]. Select either FX1 or FX2.

2. Both of the [FX1 Mix] and [FX2 Mix] may be set to [0]. Raise the value of either one.

If you perform calibration right after you turned on the power of the unit, analog circuit may be unstable because temperature inside the unit is not stable. Please perform calibration again.

For details, see "Calibration" in "Changing the unit settings ([GLOBAL SETTING])" in the Operating Instructions of this unit.
You can download the Operating Instructions from the Pioneer DJ support page.

MIDI Communication between TORAIZ SP-16 and AS-1 is established via MIDI CC.
Please select [CC] for [MIDI Param Rcv] at the [GLOBAL SETTING] menu of this unit.