
DDJ-WeGO4 |
FAQ
- Q1 No audio is output from DDJ-WeGO4.
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A1
Connections, settings and procedures are different depending on Android versions.
For details, see "Using djay 2 for Andoid > Connections > When the version of your Android device is 6.0, 5.1 or 5.0" in the Operating Instructions.Net Number : 87 - Q2 The Android device does not recognize DDJ-WeGO4. Or, DDJ-WeGO4 cannot control djay for Android.
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A2
Check the following items.
1) Control may not be possible depending on the USB adapter cable used.
Check the information on the USB adapter cables for which operation has been verified at the link below.
Installation/Connections - djay for Android > Are there any USB cables whose functions have been tested?2) To connect the Android device with DDJ-WeGO4, the Android device must support the USB host mode.
DDJ-WeGO4 cannot be used as a MIDI controller with a device that does not support USB host mode.
For whether your Android device supports USB host mode, check with the Android device manufacturer.3) There is a known issue where DDJ-WeGO4 cannot be recognized properly when OK is selected in the "Do you want to open djay when this USB device is connected?" dialog box on some models. algoriddim GmbH is currently investigating this issue.
4) Please check "Using djay 2 for Andoid > Connections > When the version of your Android device is 6.0, 5.1 or 5.0" in the Operating Instructions.
Net Number : 88 - Q3 The battery of the Android device runs down quickly.
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A3
If you do not connect an AC adaptor to DDJ-WeGO4, the battery of the Android device may run down quickly.
Please connect an AC adaptor to DDJ-WeGO4 to supply sufficient power.
Please see "Using djay 2 for Andoid" in the Operating Instructions.Net Number : 89 - Q4 The key lock function does not work.
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A4
The key lock function is available only on Nexus devices with quad-core processor.
Net Number : 91 - Q5 Music files in AAC format cannot be played.
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A5
The tracks in AAC format whose extension is aac or mp4 are not playable on DDJ-WeGO4.
djay 2 for Android supports only AAC files whose extension is m4a.
Please visit Algoriddim's website for the latest information.
https://www.algoriddim.com/Net Number : 95 - Q6 When tracks that have not been analyzed are loaded and played, noise can be heard in the audio during analysis.
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A6
The influence of the load increase caused by the analysis process may also be affecting audio output. Unfortunately, there is no effective way to resolve this issue as it is dependent on the performance of the Android device.
Net Number : 96 - Q7 When the key lock is turned on, noise can be heard in the audio while a track is playing.
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A7
The influence of the load increase caused by the key lock process may also be affecting audio output. Unfortunately, there is no effective way to resolve this issue as it is dependent on the performance of the Android device.
Net Number : 97 - Q8 When using djay with an Android device, noise occurs when the tempo slider of DDJ-WeGO4 is moved.
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A8
Turn the key lock off in djay on the Android device before use.
Net Number : 117
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