FAQ
- Q1 What else do I need to start DJing?
-
A1
You'll need a PC/Mac, powered speakers and headphones.
If you use the PC Master Out feature, you can output the audio from your PC/Mac's speaker.Net Number : 30 - Q2 Can I use this unit without an internet connection?
-
A2
You'll need an internet connection to download and update rekordbox, and to add various features to the unit via firmware updates.
Net Number : 31 - Q3 What kind of PC/Mac do I need to use rekordbox?
-
A3
Check supported OS, PC/Mac specs, etc. [here].
Net Number : 32 - Q4 Can I connect the unit with a Hi-Fi system, a home amplifier, or a PC speaker?
-
A4
Check whether the speaker/device you're planning to use has an external input terminal.
If it has an external input terminal, you can connect it to the unit.*Bluetooth speakers and headphones can’t be used due to latency (audio delay).
*If you’re using a home theater amplifier, you may experience audio delay due to audio processing in the amplifier.Net Number : 33 - Q5 How do I install/uninstall the driver software?
-
A5
[How to install]
Download the latest driver software from [here].
Be sure to close rekordbox, disconnect the DDJ-800 from your PC/Mac and then install it.
For details, refer to [Obtaining the driver software] in the Operating Instructions.[How to uninstall]
■ Windows
1. Open Control Panel > [Programs and Features]
(Or open [Settings] > [Apps])
2. Select [DDJ_ 800 Driver] driver software and uninstall it
3. Follow the on-screen instructions■ Mac
1. Download the latest version of the driver software [here]
2. Open the downloaded dmg file and double click on [DDJ-800 Uninstaller]
3. Follow the on-screen instructionsYou can read the Operating Instructions [here]
Net Number : 34 - Q6 Are there instruction manuals for rekordbox?
-
A6
You can find various manuals [here].
Net Number : 35 - Q7 I have a question about my rekordbox account.
-
A7
For questions and queries about rekordbox accounts, click [here].
Net Number : 36 - Q8 What is firmware and how do I update it?
-
A8
Firmware is a program inside the unit.
New features, support for DJ applications and bug fixes etc. will be added to the unit when you update the firmware to the latest version.
This is why we recommend you always use the latest version.You can find the latest firmware and Firmware Update Guide [here].
Net Number : 37 - Q9 Do I need a license key for rekordbox dvs? How can I get one?
-
A9
If you use the DVS function, you'll need to buy a rekordbox dvs license key.
You can find more details and buy a license key [here].Net Number : 38 - Q10 Can I connect the unit to a PC/Mac that only has a USB Type-C port?
-
A10
If you're using a PC/Mac that only has a USB Type-C port, you'll need a USB Type-C (plug) to USB Type-A (socket) conversion cable (sold separately).
When using one of these cables, be sure it's a product recommended by the manufacturer of your PC/Mac.Net Number : 51 - Q11 Can I connect the unit to a PC/Mac via a USB hub?
-
A11
You should connect the unit directly to a USB port on the PC/Mac.
Connecting via a USB hub may cause unwanted noise or malfunction.
If you have to use a USB hub due to a limited number of USB ports on your PC/Mac, be sure to use a product recommended by the manufacturer of your PC/Mac.Net Number : 52