FAQ
- Q1 The output sound is distorted.
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A1
The SVM-1000 can output sound up to +19dBV without distortion.
It is possible to exceed the maximum allowable input for a power amp, so turn down the MASTER ATT on the rear panel to an appropriate level. You can achieve about 2/3 the level at –3dB or about ½ at –6dB.
These settings are not linked to the Master Level Meter.Net Number : 2 - Q2 While I was making a digital audio recording, the recording stopped all of a sudden.
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A2
If a digital copy protection signal is detected, the digital copy protection signal is output, even if no sound is output to that channel.
When the digital copy protection signal is output, it stops the recording on the digital recording device.Net Number : 8 - Q3 I can’t make digital recordings.
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A3
The digital OUT outputs under the category of a digital mixer.
Some recorders can only operate on the assumption that the device that is outputting the digital output is a player, so in that case the polarity of the copy protection signal is reversed, so there are times that it cannot make a recording.Net Number : 9 - Q4 I made a digital connection with the CDJ-1000MK2 and linked up the control code, but I couldn’t use the FADER START function.
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A4
In order to prevent a ground loop, the control cable does not have a GROUND; also, the Digital OUT of the CDJ-1000MK2 is floating, so the ground is not connected. In this situation, connect another analog cable.
Net Number : 10 - Q5 I connected to my CDJ with a control cable, but I could not use the FADER START function.
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A5
In order to use the FADER START function you have to connect both a control cable and an audio cable.
Net Number : 11 - Q6 Even when I'm not speaking into the mike, the Talk Over function operates and the master audio goes low.
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A6
The Talk Over may malfunction due to static electricity or other causes. When you are not using the Talk Over function, turn the mike off and back on.
Net Number : 12 - Q7 Right after I switch the setting of a channel that is using an effect, I can hear audio from the adjacent channel.
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A7
When the Effect Mode is on DELAY or ECHO or the like, the delay sound may be heard.
Net Number : 14 - Q8 The Visualizer screen doesn’t change at all when I operate the VIDEO TRIM adjustment knobs or the CHANNEL EQUALIZER adjustment knob.
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A8
The unit’s specification calls for it not to change.
Net Number : 30 - Q9 I performed a calibration of the touch panel settings, but the buttons on the normal screen do not line up.
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A9
Press the + mark as much as you need to in order to get it to line up straight.
Net Number : 42 - Q10 When I tried to use the CHANNEL FADER with the JPEG VIEWER and in the FADER Mode, the video images wouldn’t switch.
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A10
Was the FADER AV SYNC button lit up?
(When it is not lit, it is in the AV decoupled Mode, so the CHANNEL FADER only works with the audio.) When the VIDEO SOLO MODE is ON and you operate the CHANNEL FADER, the video images will not switch over.Net Number : 43 - Q11 Even when I operate the Video CROSS FADER, I cannot switch to Channel A, or alternatively, Channel B.
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A11
Has THRU been selected with the CROSS FADER ASSIGN switch? When the CROSS FADER ASSIGN switch is on THRU, the signal is output at the master without passing through the CROSS FADER.
Is the VIDEO SOLO MODE turned ON (the VIDEO SOLO MODE indicator flashing)? When the VIDEO SOLO MODE is ON, even if you operate the CROSS FADER, it does not switch the A/B channels.
Is the FADER AV SYNC set to OFF (the FADER AV SYNC button indicator not lit)? When the FADER AV SYNC is turned OFF, the video CROSS FADER on the touch panel is enabled for switching the video.
When you wish to switch channels with the CROSS FADER (not with the touch panel), turn the FADER AV SYNC to ON (indicator lit).Net Number : 45 - Q12 Even when I operate the Transformer button, I cannot switch to Channel A, or alternatively, Channel B.
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A12
Is the indicator of the VIDEO SOLO MODE button flashing? When the VIDEO SOLO MODE is ON, even if you press the Transformer button, it cannot switch the channels A/B.
Net Number : 46 - Q13 When I am pressing either the video CROSS FADER or the Transformer button, even if I operate the CROSS FADER, the video image ceases to switch.
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A13
The video CROSS FADER and the Transformer button have a higher priority than the CROSS FADER, so they are processed.
Net Number : 47 - Q14 Even if I operate the CROSS FADER, the video image will not switch.
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A14
When the VIDEO SOLO MODE is ON, even if you operate the CROSS FADER, the video image will not switch over.
Net Number : 48 - Q15 When I’m using any of the video mix effects, CHROMA-B, CHROMA-G or LUMINANCE, and mixing from the B side to the A side, while the video image on the B side is disappearing, I would like to change to the video image on the A side, but I cannot.
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A15
The unit’s specification calls for it not to change.
Net Number : 49 - Q16 Even if I change the CROSS FADER CURVE switch, the curve characteristics of the video image do not switch.
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A16
The curve characteristics of the FADE effect of the video mix effects can be changed with the CROSS FADER CURVE switch, but the curve characteristics of all the other video mix effects are fixed.
Net Number : 50 - Q17 Even when I apply an effect, it doesn’t appear on the channel monitor.
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A17
The channel monitor displays the video image after the EQ processing but before effect processing.
Net Number : 54 - Q18 When I operate the EQ, the color on the channel monitor also changes.
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A18
The channel monitor displays the video image after the EQ processing but before effect processing.
Net Number : 55 - Q19 No JPEG image is assigned to a channel.
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A19
Is a JPEG selected? In the MANUAL MODE one JPEG can be selected; in other Modes, a maximum of 8 JPEGs can be selected.
Is the channel to be assigned selected? You can select the corresponding channel by pressing the arrow button at the bottom of the screen. Only one channel can be selected.
Is it in the visualizer? If the selected channel is selected as the visualizer, it cannot display a JPEG on the channel monitor.Net Number : 56 - Q20 I cannot select the JPEG in the JPEG BOX.
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A20
The JPEG BOX cannot be selected on the JPEG Select Mode screen. Return to the JPEG Play Mode screen and make your selections.
Net Number : 57 - Q21 I set it to AUTO MODE on the JPEG Play Mode screen, but the picture won’t switch.
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A21
Have you selected a JPEG? The outline of a selected JPEG changes from blue to white. In the AUTO MODE, a maximum of 8 JPEGs can be selected.
Did you make a large setting for the TIME parameter? If you selected the largest, which is 3,2000 ms (32 seconds), it would take 32 seconds to switch to the next image.Net Number : 58 - Q22 I set it to the FADER MODE on the JPEG Play Mode screen, but the picture won’t switch.
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A22
Have you selected a JPEG? The outline of a selected JPEG changes from blue to white. In the FADER MODE, a maximum of 8 JPEGs can be selected.
When you are in the FADER MODE, it switches to the next image when the CHANNEL FADER on the channel that you selected with the CH SELECT button is lowered all the way to the bottom.Net Number : 59 - Q23 While in the JPEG Select Mode screen, my JPEG selections were just cancelled.
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A23
If you delete a JPEG while in the JPEG BOX Clear Mode, the selection status for the location where the JPEG was deleted is cancelled for all Modes.
Net Number : 60 - Q24 I set it to the FADER MODE on the JPEG Play Mode screen and even though I didn’t move the CHANNEL FADER, the JPEG just ends up changing anyway.
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A24
When you are in the FADER MODE, basically, when the video level display of the channel monitor went off, it switches the JPEG.
If you touch the channel monitor for a channel selected with the CH SELECT button, once the image level reaches 0, it switches the JPEG.Net Number : 61 - Q25 When I’m on the JPEG Select Mode screen, the USB/SD selection is not shown.
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A25
Please check whether your USB or SD is loaded correctly.
Net Number : 62 - Q26 While in the JPEG Play Mode screen, the JPEG BOX Clear Mode was just cancelled.
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A26
The JPEG BOX Clear Mode is automatically cancelled when any button other than JPEG BOX is pressed. Also, it is cancelled when you leave the JPEG Select Mode screen.
Net Number : 63 - Q27 I cannot press the CH SELECT button while on the JPEG Select Mode screen.
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A27
Selections cannot be made from the JPEG Select Mode screen. Return to the JPEG Play Mode screen and make your selections.
Net Number : 64 - Q28 On the JPEG Select Mode screen, an X is displayed in the Thumbnail Display area.
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A28
JPEG files are displayed as an X in the following circumstances.
If the thumbnail image in the JPEG file is corrupted
If the thumbnail image in the JPEG file is in a format that is not supported*
If the JPEG file image is damaged
If the JPEG file image is in a format that is not supported
*Supported JPEG Images
Up to about 12 megapixels
File size up to about 6MB
The image’s vertical or horizontal dimensions are 5,000 pixels or less
Basic DCT formatNet Number : 65 - Q29 When I was on the JPEG Select Mode screen, an image other than the one I selected was assigned to the JPEG BOX.
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A29
This occurs if the thumbnail image included in the JPEG file you selected was actually for a different JPEG image.
Sometimes it happens that the orientation of the thumbnail image and the actual image inside a JPEG file are different, so the orientation of the thumbnail display and the image displayed in the JPEG BOX are also different.
Alternatively, when more than one thumbnail image is incorporated in a JPEG, the first thumbnail that is found is displayed.Net Number : 66 - Q30 When I’m on the JPEG Select Mode screen, I can’t assign a JPEG BOX image to a channel while a JPEG is selected from my SD or USB memory.
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A30
When a JPEG is assigned to JPEG BOX from a memory, the channel cannot be specified.
Net Number : 67 - Q31 When I connected a MIDI to computers running Windows2000 or Mac OS 9 via USB, it didn’t work right.
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A31
USB MIDI is not compatible with Windows2000 or Mac OS 9. Either connect to a computer running Windows XP or Mac OS X or later or get a different MIDI interface and use a DIN MIDI to connect to your computer.
Net Number : 69 - Q32 When I press the TAP key or the TRANSIT button, both the MIDI codes, ON and OFF, are output.
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A32
The specification calls for the ON code to be output when the TAP key or the TRANSIT button is pressed down and OFF to be output when they are released. However, when the MIDI setting for BUTTON TYPE is on TRIGGER, even when you release a key, OFF is not output.
Net Number : 71 - Q33 Even when I release the TAP key or the TRANSIT button, it doesn’t output OFF (=0) for the MIDI code.
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A33
The product specification is such that when the MIDI setting for BUTTON TYPE is on TRIGGER, even when you release a key, OFF is not output.
Net Number : 72 - Q34 I connected the USB MIDI OUT terminal to my PC, but it didn’t recognize it. Or, I am not sure if it recognized it or not.
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A34
Supported OS: Windows XP Professional, Vista
1. Start Button ⇒ My Computer, Display Properties ⇒ Hardware Tab ⇒ Device Manager ⇒ Double click “Sound, Video and Game Controllers” ⇒ Double click USB Audio Devices. (If no USB audio devices are shown, it may not be connected properly.)
2. Check and make sure that the SVM-1000 is displayed in “Location” on the General tab. (If the SVM-1000 is not shown, another device may be connected, so do a search for the other USB audio device. If there is not one, the SVM-1000 may not be connected properly.)
3. Under “Device Status” check and make sure that it says “This device is working properly.” (If it is not working properly, there may be a conflict with another device that is connected or an internal device.)(The screen shot is of Windows Xp)
Net Number : 73 - Q35 I connected the USB MIDI OUT terminal to my Macintosh, but it didn’t recognize it. Or, I am not sure if it recognized it or not.
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A35
Supported OS:1. Double click “Audio MIDI Settings” in Applications / Utilities; then click the MIDI device.
2. Check and make sure SOUND VISION MIXER / SMV-1000 is displayed. (If the SVM-1000 is not shown, another device may be connected, so do a search for the other USB audio device.) If there is not one, the SVM-1000 may not be connected properly
3. Double click the display of SOUND VISION MIXER / SVM-1000. Check and make sure there is a check in the box indicating the device is on-line. (If there is not a check, it may not be connected properly.)
Net Number : 74 - Q36 I can’t save the text bank of text effects on my SD card.
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A36
Is there enough free memory on the SD card?
Is the SD card write protected?
Check and see if the SD card is working properly.Net Number : 75 - Q37 When I’m on the Text Editing screen for text effects, even when I connect an SD card, the LOAD button does not appear.
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A37
Is there text bank data on the SD card? Check the SD card’s data.
Net Number : 76 - Q38 I can apply effects to the video image, but not to the audio.
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A38
When the Effect Mode Switch button (A/AV/V) is set to (V), effects cannot be applied to the audio.
Net Number : 83 - Q39 I can apply effects to the audio, but not to the video image.
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A39
When the Effect Mode Switch button (A/AV/V) is set to (A), effects cannot be applied to the video (Effects can be applied on the effect monitor, but the effect is not applied on the master monitor.)
Net Number : 84 - Q40 I cannot apply any effects.
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A40
Check and make sure the Effect Mode Switch button (A/AV/V) has been set correctly.
Check and make sure the LEVEL DEPTH is not on MIN and that the EFFECT ON/OFF switch is ON (lit).
In the case of Touch Effect, the effect may not be applied if you do not touch the video effect performance monitor.Net Number : 86 - Q41 Even though the screen shows that an effect has been applied on the video effect monitor, the effect is not applied on the MASTER OUT.
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A41
Check and make sure the Effect Mode Switch button (A/AV/V) has been set correctly. •Check and make sure the LEVEL DEPTH is not on MIN and that the EFFECT ON/OFF switch is ON (lit).
In the case of touch effects, the effect may not be applied if you do not touch the video effect performance monitor.Net Number : 87 - Q42 Even if I change the VIDEO FX PATTERN /TEXT BANK, it does not change.
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A42
Try adjusting the LEVEL / DEPTH knob. The effect of the VIDEO FX PATTERN changes depending on the LEVEL/ DEPTH.
Net Number : 88 - Q43 Even when I make the TIME parameter of the beat effect small, it doesn’t change the video effect.
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A43
The minimum value is determined, depending on the effect.
Net Number : 89 - Q44 When I select ECHO or REVERB for the effect and lower the CHANNEL FADER on the effect channel, nothing is reflected in the video effect monitor.
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A44
Because ECHO and REVERB are post-effect, when you lower the CHANNEL FADER, the input to the effect part goes to nothing, so a black screen is shown on the video effect monitor.
Net Number : 90 - Q45 I don’t understand the positions of parameters that are assigned to the TIME/PARAMETER knob under touch effects.
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A45
The VIDEO FX PATTERN display on the LCD screen is marked with 10 levels. Also, it shows what kind of parameters there are for the effects.
Net Number : 94 - Q46 When the Visualizer is ON, I cannot check the video image that is input on the channel monitor.
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A46
When the Visualizer is ON or when effects are ON, the video image on the channel selected for an effect will switch to the video image created internally.
Net Number : 99 - Q47 When I have the effect channel on MST and the VISUALIZER button ON, even if I input a video image to each CH, all the channels, CH1~CH4 on the Channel Monitor display the video on the Visualizer.
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A47
When the Effect Channel is on MST, the visualizer functions works such that the delayed visualizer images are fed back to each of the 4 channels, thus producing a visualizer picture with an even stronger feel of feedback. For that reason, the delayed visualizer picture is displayed on each channel. Similarly, because the delayed picture is output to each channel, it changes the feedback effect depending on the state of the CHANNEL FADER.
Net Number : 101 - Q48 The visualizer of the KALEIDO effect does not work.
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A48
It will work if you touch the video effect performance monitor.
Net Number : 102 - Q49 The video image is not displayed on the monitor.
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A49
Have you made the correct selection with the VIDEO INPUT selection switch, channels 1~4?
Check and make sure the VIDEO TRIM adjustment knob is not turned all the way to MIN or to MAX. If it is, adjust the VIDEO TRIM knob.
Check and make sure the level of the CHANNEL FADER is not set on zero. If it is, adjust the level of the CHANNEL FADER.
When the VIDEO SOLO MODE button is not lit, check and make sure that if the CROSS FADER ASSIGN switch has A selected that the CROSS FADER is not on the B side, or if the CROSS FADER ASSIGN switch has B selected, that the CROSS FADER is not on the A side.
If it is, then adjust the CROSS FADER.When the VIDEO SOLO MODE button is blinking, check that the channel monitor has been selected. Touch the channel monitor you wish to display.
If a video image is being displayed on the effect monitor, but the video image is not being displayed on the master monitor, check and make sure that the VIDEO MASTER LEVEL adjustment knob is not turned all the way to MIN or MAX. If it is, then adjust the VIDEO MASTER LEVEL knob.
Net Number : 111 - Q50 Even if I change the COLOR on the MASTER OUT Setting screen during hardware set up, the screen does not change.
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A50
When it is on the PAL setting, the PAL spec does not permit the COLOR to be changed.
Net Number : 112 - Q51 The video that is output by the master goes dark.
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A51
Is the VIDEO TRIM in the center?
Are the positions for CROSS FADER ASSIGN and CROSS FADER correct on each channel?Net Number : 114 - Q52 When the VIDEO SOLO MODE is ON, I cannot get rid of the video images on all the channels.
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A52
The spec calls for a video image to be output on one of them. If you wish to get rid of all of them, turn the VIDEO MASTER TRIM all the way down.
Net Number : 115 - Q53 I can’t hear any sound from the headphones.
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A53
Are the AUDIO INPUT switches on channels 1~4 in the right position?
Check and make sure the AUDIO TRIM adjustment knob is not in position 8. If it is, adjust the AUDIO TRIM knob.
Check and make sure the Headphone LEVEL adjustment knob (LEVEL) is not on 8. If it is, adjust it with the Headphone LEVEL knob.
Is the HEADPHONE CUE button/indicator (CUE) lit? Press the HEADPHONE CUE button.
Check and make sure the CHANNEL FADER Level does not become zero when you try to put the Master or the EFFECT sound on the monitor. If it does, adjust the CHANNEL FADER Level.
When the Headphone Output Switch (MONO SPLIT/ STEREO) is set to MONO SPLIT, and the Headphone MIXING knob (MIXING) is turned all the way to the MASTER side,
check and make sure the Audio Master OUT Level adjustment knob (AUDIO MASTER LEVEL) is not on 8. If it is, adjust the Audio Master Output Level knob.Net Number : 116 - Q54 I can’t hear any sound from the left side of the headphones.
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A54
When STEREO is selected with the Headphone Output switch (MONO SPLIT / STEREO),
check and make sure that when the Headphone Mixing knob (MIXING) is all the way on the MASTER side that the Master Balance knob (BALANCE) is not all the way on the R side. If it is, adjust the Master Balance knob.When MONO SPLIT is selected with the Headphone Output switch (MONO SPLIT / STEREO),
check and make sure the Headphone Mixing knob (MIXING) is not turned all the way to the MASTER side. If it is, adjust the Headphone Mixing knob.Net Number : 117 - Q55 I can’t hear any sound from the right side of the headphones.
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A55
When STEREO is selected with the Headphone Output switch (MONO SPLIT / STEREO),
check and make sure that when the Headphone Mixing knob (MIXING) is all the way on the MASTER side that the Master Balance knob (BALANCE) is not all the way on the L side. If it is, adjust the Master Balance knob.When MONO SPLIT is selected with the Headphone Output switch (MONO SPLIT / STEREO),
check and make sure the CHANNEL FADER Level is not zero. If it is, adjust the LEVEL of the CHANNEL FADER.Net Number : 118 - Q56 My headphones won’t play in stereo.
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A56
Check and make sure MONO SPLIT is not selected on the Headphone Output switch (MONO SPLIT / STEREO). If it is, select STEREO on the Headphone Output switch.
Check and make sure MONO is not selected on the Master Output Stereo / Mono switch (MONO / STEREO). If it is, select STEREO on the Master Output Stereo / Mono switch.
Net Number : 119 - Q57 The VIDEO OUT screen went all white.
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A57
Check and make sure that the VIDEO TRIM adjustment knob and/or the VIDEO MASTER OUT LEVEL adjustment knob are not on the MAX setting.
Net Number : 138