DJM-2000

Q1 What is the "driver software"?: A1

The software for connecting the DJM-2000 to the computer.

Net Number : 33
Q2 When is the driver software necessary?: A2

The driver software is required in the following conditions:
1. To use the DJM-2000 as the computer’s sound device.

Net Number : 34
Q3 I installed the driver software but am having trouble connecting.: A3

After installing, restart the computer.

Check the driver software’s version (the operating instructions). If the version window or the version itself is not properly displayed, installation has not completed properly. Reinstall the driver software on the computer.

The DJM-2000 may not be properly recognized. Close the DJ application and disconnect the USB cable, then start the DJ application back up.

Net Number : 35
Q4 Where can I get the latest version of the driver software?: A4

From this address.

Net Number : 36
Q5 I don’t know how to install/uninstall the driver software.: A5

Windows
Installing
See the operating instructions (for Windows).

Uninstalling
　-For Windows XP
　1. On the control panel, open [Add and remove programs].
　2. Click [Change or remove program].
　3. Select [Pioneer DJM-2000 Driver], then click [Change or remove]
　4. Follow the instructions that appear on the screen.

　-For Windows Vista
　1. On the control panel, click [Programs] to open [Programs and Functions].
　2. Select [Pioneer DJM-2000 Driver], then click [Uninstall or change].
　3. Follow the instructions that appear on the screen.
　　　If you are asked for the administrator's name and password, input the password or provide the verification information.

Macintosh
Installing
See the operating instructions (for Macintosh).

Uninstalling
　1. Double-click the uninstaller ([DJM-2000_uninstaller.app]) to launch it.
　　*The uninstaller ([DJM-2000_uninstaller.app]) is in the disc image downloaded when the driver was installed ([DJM-2000_M_*.*.*dmg]).
　2. Follow the instructions that appear on the screen.
　3. After uninstalling is completed, be sure to restart the computer.

Net Number : 37
Q6 What is "ASIO"?: A6

Audio Stream Input/Output: An ASIO audio device driver interface.
ASIO is a protocol established by Steinberg of Germany as an application API for audio signal input/output, and is the de facto industry standard. Mac OS X's Core Audio is considered equivalent technology. There are sound drivers in Windows and MAC operating systems, but ASIO provides lower delay, higher synchronicity and higher throughput. The sound drivers provided with conventional operating systems are not designed for multi-channel input (over two channels), so multi-channel inputs for channels over two are required.

Net Number : 41
Q7 What are the audio interface function's specs?: A7

For Windows
ASIO: Sampling frequency - 44.1 k/48 kHz, bit depth - 16/24 bits. A maximum of 4 sets of audio signals can be input to the DJM-2000.
DirectX: Sampling frequency - 44.1 kHz, bit depth - 16 bits. Only 1 set of audio signals can be input to the DJM-2000.

For Mac
ASIO: Sampling frequency - 44.1 k/48 kHz, bit depth - 16/24 bits. A maximum of 4 sets of audio signals can be input to the DJM-2000.

Net Number : 43
Q8 The sound skips when the DJM-2000 is used as an audio device.: A8

There are four possible causes.
1. Sound skipping can be decreased by adjusting the buffer size.
-Windows
When using ASIO, make the adjustment in the DJM-2000 utility tool.
When using Direct Sound, make the adjustment from the DJ software.
-Mac OS
Make the adjustment from the DJ application.

2. When using a notebook computer, the computer's performance may be intentionally reduced through the power-saving functions. Use the computer not on the battery but with the AC adapter and cancel all power-saving settings. Also cancel the screensaver function.

3. The sound may also skip if the CPU usage rate is high. Other applications being used simultaneously (including resident programs) could also affect performance. Check the recommended usage environment for your application.

4. On Windows Vista and Windows 7, if the Windows Aero setting is enabled, disable the setting.

Net Number : 45
Q9 【For Windows】 The message "Log on with the account of the computer administrator" appears and the driver cannot be installed.: A9

Check that the account type for [User Account] at [Control Panel] is [Computer Administrator]. If not, the driver cannot be installed.

Net Number : 46
Q10 【For Mac】 The message "You must input the administrator's name and password" appears and the driver cannot be installed.: A10

Even if the account type is not [Administrator], the driver can be installed by inputting the administrator's name and password.

Net Number : 47
Q11 I installed the DJM-2000 Mac OS driver version 1.1.0 on a computer with Mac OS X10.5, but I cannot check the version using the procedure described in the operating instructions. (The DJM-2000 does not appear at Apple menu > About This Mac > More Info... > Software > Extensions.): A11

When using Mac OS X10.5, the DJM-2000 is not displayed in the extensions.
Use the following procedure to check the version after installation:
In Finder, select the Macintosh HD device > System > Library > Extensions > DJM-2000 USBAudio.kext. The version is displayed in the preview.

Net Number : 87

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