FAQ
- Q1 The volume suddenly drops sometimes. Why does this happen?
-
A1
Talkover might be turned on.
When it’s on, this feature automatically reduces the volume when the microphone picks up the sound from the speakers. Try to use the microphone as far away from the speakers as possible.
This issue may also be caused by static electricity etc.
If you don't need to use Talkover, turn it off via the [MIC TALKOVER] setting in the Utility settings.For details, see the Instruction Manual > [Settings] > [Utility settings].
You can read the Instruction Manual [here].
Net Number : 22 - Q2 Sound is affected by distortion or clipping. Why?
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A2
If the volume level is too high, the sound may be affected by distortion or clipping.
Play a track and follow these steps:1. Check the channel level indicator on the DJM-S11.
Adjust the level with the [TRIM] knob so the channel level indicator lights up around [0] dB (so the red doesn't light up) at the loudest part of the track.
2. Check the master level indicator on the DJM-S11.
With the channel fader at the top, adjust the level with the [MASTER LEVEL] knob so the master level indicator lights up around [0] dB (so the red doesn't light up) at the loudest part of the track.If the distortion and sound clipping doesn’t improve, the output level might exceed the allowed input level of the connected speakers or amplifier.
In this case, you'll need to lower the output level using [MASTER OUT ATT] in the Utility settings.
For details, see [Settings] > [Utility settings] in the Instruction Manual.You can read the Instruction Manual [here].
Net Number : 23 - Q3 Sound is extremely distorted or the channel level meter stays at the maximum.
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A3
This might occur in the following cases.
・ A line level output turntable (output level equivalent to that of CDJs) is connected to [PHONO].
・ An audio interface is connected to [PHONO].
・ A CDJ is connected to [PHONO].In such cases, switch to [LINE].
Net Number : 24 - Q4 The power turns off unexpectedly.
-
A4
The auto standby feature may be running.
For details, see [Settings] > [UTILITY settings] > [Auto standby] in the Instruction Manual.
The Instruction Manual is available [here].Net Number : 25 - Q5 When I slide the crossfader, the sound doesn’t change. Even if I slide the crossfader all the way to the left/right, I can hear the sound from the other deck. Why is this happening?
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A5
The crossfader settings may not be set in the way you want the crossfader to work.
・ Check the crossfader reverse setting.
If the [REVERSE] switch on the front of the DJM-S11 is set to [ON], the operating direction of the crossfader is reversed. In this case, set the switch to [OFF].・ Check the crossfader THRU setting.
Set [CROSSFADER THRU] to [OFF] in the Utility settings. For details, see the Instruction Manual > [Settings] > [Utility settings] >[PERFORMANCE menu].You can read the Instruction Manual [here].
Net Number : 41 - Q6 The measured tempo (BPM) value differs from that on the CDJ or DJ application.
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A6
The values may differ slightly due to different methods used for measuring the BPM. This is not a malfunction.
Net Number : 42 - Q7 I don't like the cut of the crossfader. Can I adjust it?
-
A7
Yes. You can adjust crossfader curve in [CROSSFADER CUT LAG] in the Utility settings.
For details, see the Instruction Manual > [Settings] > [Utility settings] >[PERFORMANCE menu].
You can read the Instruction Manual [here].
Net Number : 43 - Q8 I can't hear the Sampler sound. Why not?
-
A8
■rekordbox
The output level of the sampler sound in rekordbox (Performance mode) might be weak.
Select [A] for [OUTPUT] in the lower left corner of the sampler deck.
Set the [GAIN] to 12 o'clock in the center of the sampler deck.
Check the [SAMPLER VOLUME] knob on the DJM-S11 is not set to -∞.For details, see the rekordbox Instruction Manual [here].
■Serato DJ Pro
Serato DJ Pro sampler audio routing may not be set correctly.
Check that [A] is selected in the [OUTPUT] in the upper right corner of the sampler panel. Check the [SAMPLER VOLUME] knob on the DJM-S11 is not set to -∞.For details, see the Serato DJ Pro Manual [here].
Net Number : 44 - Q9 No effect is applied to the headphone sound.
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A9
The following FX aren't applied to the headphone sound. This is part of the unit's specifications and not a malfunction.
■ BEAT FX
ECHO、DUCKING ECHO、ECHO OUT、SPIRAL、DELAY、REVERBFor example, if you apply an effect to the channel 1 sound, the effect won't be applied even if you monitor the channel 1 sound with your headphones.
You can check the sound of BEAT FX by monitoring the MASTER.Net Number : 45 - Q10 What does it mean when the SYNC button is blinking while I'm using rekordbox?
-
A10
When the SYNC button is lit, both the beat position and BPM of the track are synchronized. When it's blinking, only the BPM is synchronized and the beat position is out of sync.
If you use pitch bend on a deck that isn't the master, the button will switch from lit to blinking. To switch back to lit (i.e. start syncing beat positions), press the SYNC button twice to turn off and turn Sync on again.
Net Number : 46