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DDJ-WeGO4

FAQ

Q1 A file cannot be played.
A1

Is the file copyright-protected (by DRM)? Copyright-protected files cannot be played.
Furthermore, the file may be damaged or it may have been renamed or moved. Confirm the status by checking the library status icon.
For details, see "Managing music files" in the rekordbox software manual. The rekordbox software manual can be obtained from the rekordbox website.
http://rekordbox.com/

Net Number : 100
Q2 Sometimes audio dropout or noise occurs.
A2

[Mac]
Click [rekordbox] > [Preferences], or open [Preferences] from the gear icon in the upper right of the application screen. Click [Audio] > [Buffer size] and follow the instruction below to adjust buffer size.

1. Check the current buffer size with which audio dropout or noise occurs.
2. Set the buffer size greater than the value you checked at Step 1 however minimum to the level in which audio dropout or noise does not occur.

*If the buffer size is larger, audio dropout or noise is less likely to occur, however, the latency (the time gap between when you operate the DDJ-WeGO4 and the actual audio output) increases.

[Windows]
Follow the instruction below to adjust buffer size at [DDJ_WeGO4 ASIO Settings Utility].

1. For Windows 7, click [Start] menu of Windows > [All Programs] > [Pioneer] > [DDJ_WeGO4] > [DDJ_WeGO4 ASIO Settings Utility].
For Windows 10/8.1, click [Pioneer] > [DDJ_WeGO4 ASIO Settings Utility] from [Apps view].

2. Check if audio dropout occurs or not with the default setting ([Kernel Buffers]: 3, [Buffer Size]: 256 samples）.

・If audio dropout does not occur with the default setting:
Decrease the buffer size to the minimum level in which audio dropout does not occur.
Change [Kernel Buffers] to 2 and check if audio dropout occurs or not. If audio dropout occurs, change [Kernel Buffers] to 3.

・If audio dropout occurs with the default setting:
Change [Kernel Buffers] to 4 and adjust the buffer size minimum to the level in which audio dropout does not occur.

Net Number : 133

 

 

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