DDJ-RZX

Q1 Video displayed on the rekordbox does not move smoothly. What should I do?: A1

Check if the PC you are using fulfills the minimum system requirements for rekordbox dj. Alternatively, lower the output quality settings in the environment settings.
Check the version of rekordbox.

See [Help] > [About rekordbox] at the menu bar.
If "x64" is not at the end of the version name, please download rekordbox Windows for DDJ-RZX from https://rekordbox.com/en/store, not from rekordbox update manager.

Net Number : 57
Q2 The minimum PC system requirements for rekordbox dj and DDJ-RZX are different. Which is correct?: A2

When using rekordbox dj in combination DDJ-RZX, please follow the minimum system requirements for DDJ-RZX.

System Requirement
　Supported Operating System
　OS (Windows) :Windows10, 8.1, 7 (64-bit, latest survice pack)
　OS (Mac) :10.11, 10.10, 10.9 (latest update)

　Minimum Requirements
　CPU :2.5GHz dual-core Intel® Core™ i5 or greater
　Memory :8 GB or more of RAM
　Hard Drive :250 MB or more of free space (not including space for storing music files, etc.)
　Display resolution :Resolution of 1280 x 768 or greater

　Recommended Requirements
　CPU :2.2GHz quad-core Intel® Core™ i7 or greater
　Memory :16 GB or more of RAM
　Hard Drive :250 MB or more of free space (not including space for storing music files, etc.)
　Display resolution :Resolution of 1280 x 768 or greater

See the rekordbox Web support site for details.
http://rekordbox.com

Net Number : 58
Q3 The message "Log in with the computer administrator's account" appears and rekordbox cannot be installed.: A3

Set the cursor to the shortcut icon of the rekordbox application, then right-click and display the properties. In the Compatibility tab, there is an item called Privilege Level. Tick the [Run this program as an administrator] check box and then click OK. Once the dialog box closes, launch the rekordbox application.

Net Number : 59
Q4 It takes time for the unit to be recognized after rekordbox is started.: A4

When multiple ASIO drivers have been installed on the computer, it may take time for this unit to be recognized by rekordbox after startup. Uninstall unnecessary ASIO drivers. For the uninstalling method, check with the maker of the respective ASIO driver.

Net Number : 60
Q5 A file cannot be played.: A5

Is it a copyright-protected (DRM) file? Copyright-protected files cannot be played.
Also, the file may be corrupted, the file name was changed, or the file was moved. Check the status icon in the library.
For details, refer to “Managing music files” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/

Net Number : 61
Q6 No sound is produced when using in combination with rekordbox.: A6

1. Is the dedicated driver installed?
The dedicated driver must be installed before using the unit connected with a computer.
The following operating systems are supported by the driver software.
　-Windows
　　Windows 7　64-bit
　　Windows 8.1 64-bit
　　Windows 10 64-bit
　-Mac OS
　　　Mac OS X 10.11/10.10/10.9
For details, see “Obtaining the driver software in Operating Instructions.

2. Are the unit and computer connected correctly with a USB cable.
The unit and computer must be connected correctly.
*This unit and the dedicated driver software support Hi-Speed USB only.
Check if the computer, USB port and USB cable are compatible with Hi-Speed USB.

3. Are Track Gain Adjust and Master Output Level Adjust set to the minimum position?
Adjust them to the appropriate position.
For details on setting rekordbox, see the rekordbox software manual.

4. Is the input selector switch in the mixer section set to [USB]?
Set to [USB] by sliding the input selector switch.

5. Is [TRIM] set to the correct position? Adjust [TRIM] so that the orange indicator of the channel level indicator lights at the peak level.

6. Is [MASTER LEVEL] set to the correct position? Adjust [MASTER LEVEL] so that the orange indicator of the master level indicator lights at the peak level.

7. Are terminals or plugs dirty? Wipe any dirt off terminals and plugs before connecting.

Net Number : 62
Q7 Characters displayed in the track list are garbled.: A7

If Shift JIS is used as the ID3 tag character code, the characters will be garbled.
Only Unicode is supported with this application.

Net Number : 63
Q8 BPM is not displayed on the rekordbox dj screen.: A8

The music file has not been analyzed by rekordbox.
For instructions on analyzing music files, refer to "Re-analyzing tracks to detect beat positions and BPM” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/

Net Number : 64
Q9 The quantize function does not operate.: A9

To use the quantize function, the song to be played by rekordbox must be analyzed by rekordbox beforehand.

After prior analysis, pressing the HOT CUE mode button for at least one second switches the quantize function on and off.

Net Number : 65
Q10 The SYNC function does not work.: A10

The music file has not been analyzed by rekordbox.
For instructions on analyzing music files, refer to “Re-analyzing tracks to detect beat positions and BPM” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/

Net Number : 66
Q11 The back cue function does not work.: A11

Is a current cue set? Set a current cue. For details, refer to “Setting cue point” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/

Net Number : 67
Q12 The loop play function does not work.: A12

Is a loop set? Set a loop. For details, see “Setting loop” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/

Net Number : 68
Q13 Video displayed on the DDJ-RZX stutters. How can I improve this?: A13

Check if other applications are running.
Or, lower the output quality settings in the environment settings.

Net Number : 69

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