
DDJ-RZ |
FAQ
- Q1 The quantize function does not operate.
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A1
To use the quantize function, the song to be played by rekordbox must be analyzed by rekordbox beforehand.
After prior analysis, pressing the HOT CUE mode button for at least one second switches the quantize function on and off.
Net Number : 28 - Q2 BPM is not displayed on the rekordbox dj screen.
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A2
The music file has not been analyzed by rekordbox.
For instructions on analyzing music files, refer to "Re-analyzing tracks to detect beat positions and BPM” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/Net Number : 46 - Q3 The SYNC function does not work.
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A3
The music file has not been analyzed by rekordbox.
For instructions on analyzing music files, refer to “Re-analyzing tracks to detect beat positions and BPM” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/Net Number : 47 - Q4 A file cannot be played.
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A4
Is it a copyright-protected (DRM) file? Copyright-protected files cannot be played.
Also, the file may be corrupted, the file name was changed, or the file was moved. Check the status icon in the library.
For details, refer to “Managing music files” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/Net Number : 54 - Q5 The message "Log in with the computer administrator's account" appears and rekordbox cannot be installed.
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A5
Set the cursor to the shortcut icon of the rekordbox application, then right-click and display the properties. In the Compatibility tab, there is an item called Privilege Level. Tick the [Run this program as an administrator] check box and then click OK. Once the dialog box closes, launch the rekordbox application.
Net Number : 59 - Q6 No sound is produced when using in combination with rekordbox.
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A6
① Is the dedicated driver installed?
The dedicated driver must be installed before using the unit connected with a computer.
The following operating systems are supported by the driver software.
-Windows
Windows 7 32-bit/64-bit
Windows 8 32-bit/64-bit
Windows 8.1 32-bit/64-bit
-Mac OS
Mac OS X 10.10 / 10.9 / 10.8 32-bit/64-bit
For details, see “Obtaining the driver software in Operating Instructions.
② Are the unit and computer connected correctly with a USB cable.
The unit and computer must be connected correctly.
*This unit and the dedicated driver software support Hi-Speed USB only.
Check if the computer, USB port and USB cable are compatible with Hi-Speed USB.
③ Are Track Gain Adjust and Master Output Level Adjust set to the minimum position?
Adjust them to the appropriate position.
For details on setting rekordbox, see the rekordbox software manual.
④ Is the input selector switch in the mixer section set to [USB]?
Set to [USB] by sliding the input selector switch.
⑤ Is [TRIM] set to the correct position? Adjust [TRIM] so that the orange indicator of the channel level indicator lights at the peak level.
⑥ Is [MASTER LEVEL] set to the correct position? Adjust [MASTER LEVEL] so that the orange indicator of the master level indicator lights at the peak level.
⑦ Are terminals or plugs dirty? Wipe any dirt off terminals and plugs before connecting.Net Number : 68 - Q7 It takes time for the unit to be recognized after rekordbox is started.
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A7
When multiple ASIO drivers have been installed on the computer, it may take time for this unit to be recognized by Serato DJ after startup. Uninstall unnecessary ASIO drivers. For the uninstalling method, check with the maker of the respective ASIO driver.
Net Number : 70 - Q8 The back cue function does not work.
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A8
Is a current cue set? Set a current cue. For details, refer to “Setting cue point” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/Net Number : 71 - Q9 The loop play function does not work.
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A9
Is a loop set? Set a loop. For details, see “Setting loop” in “rekordbox software manual”. Obtain “rekordbox software manual” from the rekordbox web site.
http://rekordbox.com/Net Number : 72 - Q10 Characters displayed in the track list are garbled.
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A10
If Shift JIS is used as the ID3 tag character code, the characters will be garbled.
Only Unicode is supported with this application.Net Number : 76
- Features (4)
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- Functions - rekordbox (4)
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- Installation/Connections - rekordbox (3)
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- Troubleshooting - rekordbox (10)