DDJ-RB |
FAQ
Click here to DDJ-RB tutorial videos.
- Q1 The message [Log in with the computer administrator’s account] appears and rekordbox cannot be installed.
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A1
Set the cursor to the rekordbox application’s shortcut icon, then right-click and display the properties. In the Compatibility tab there is an item called Privilege Level. Check “Run This Program As An Administrator”, then click [OK]. Once the dialog box closes, launch the rekrodbox application.
Net Number : 52 - Q2 Operation is possible with rekordbox but the sound is not output (The DDJ-RB is not recognized as the audio device).
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A2
(1) Check whether or not the TRIM control, channel fader, crossfader, MASTER LEVEL control, EQ control, and FILTER control are at appropriate positions.
For details, refer to the FAQ “Troubleshooting -No audio”(2) If multiple USB devices (mouse, keyboard, etc.) are connected to the same USB bus system on the computer or to a USB hub, correct operation may not be possible due to problems of the USB bus' band or compatibility between USB devices.
In this case, the problem can sometimes be solved by changing the connected USB port.(3) Is the dedicated driver software installed?
Dedicated driver software needs to be installed before using this unit connected with a computer.
The driver software can be downloaded from the support page.(4) Are this unit and the computer connected properly with a USB cable?
This unit and the computer need to be connected properly.(5) Is the rekordbox software Ver.4.1.1 or later?
To connect this unit and rekordbox for use, you need Ver.4.1.1 or later.
Furthermore, the operating systems that are supported by rekordbox 4.1.1 are as follows.-Mac OS X
Mac OS X: 10.11/10.10/10.9 (latest update)
Intel® processor, Core™ i3, i5, or i7
Intel® processor, Core™ 2 Duo
4 GB or more of RAM-Windows
Windows 10/8.1/7 (latest service pack)
Intel® processor, Core™ i3, i5, or i7
Intel® processor, Core™ 2 Duo
4 GB or more of RAMFor the most recent information on the supported operating systems, check rekordbox.com.
http://rekordbox.comFor details, refer to “Installing rekordbox” in the Operating Instructions.
(6) Are terminals or plugs dirty? Wipe any dirt off terminals and plugs before making connections.
Net Number : 53 - Q3 The SYNC function does not work.
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A3
It is possible that the music file has not been analyzed by rekordbox.
For how to analyze music files and details on the SYNC function, refer to the rekordbox Software Manual. Obtain the rekordbox Software Manual from the following rekordbox website.
http://rekordbox.comNet Number : 54 - Q4 The tempo does not change even when the sampler BPM value is changed during sampler playback.
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A4
To change the sampler tempo, set the sampler slot play mode to [Loop]. If the slot play mode is [Oneshot], the tempo will not change even if the sampler BPM value is changed.
Net Number : 55 - Q5 I cannot change the volume of my computer speaker. (Windows)
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A5
Check the sound setting on the computer by following the instructions below.
(1) Connect the DDJ-RB to the computer.
Open [Control Panel] - [Hardware and Sound] and click [Sound].
(2) Check the sound setting.
If the DDJ-RB is selected as default device, click a sound device other than the DDJ-RB.
Click [Set as Default].
(3) Close the Control Panel. See if you can change the volume of the computer speaker.
Net Number : 70