XDJ-RR

Q1 This unit is not recognized as an audio device when it is connected to the computer.: A1

1. It is necessary to install the dedicated driver software on the computer before using the computer. For details, see the operating instructions "Installing the driver software", and install the driver software according to the installation guide.
2. The unit and the computer must be properly connected. For details, see the operating instructions "Connecting the unit to computer". If you cannot connect the unit and the computer properly even after connecting it as per the operating instructions, quit the DJ software, unplug the USB cable and then start up the DJ software again.

Net Number : 29
Q2 When a computer (Windows) is connected to this unit, a message appears on the computer's screen. What should I do?: A2

When this unit is connected to a computer (Windows) for the first time or when it is connected to a different USB port on the computer, the message "Installing device driver software" may appear on the computer's screen. Wait awhile as such until the message "Device prepared for use" appears.

-[Connect to Windows Update to search for hardware] may appear during installation. If so, select [No, do not connect now], then click [Next] to continue installation.
-[Select the installation method] may appear during installation. If so, select [Install software automatically (recommended)], then click [Next] to continue installation.
-The [Windows Security] screen may appear during installation. If so, click [Install driver software] to continue installation.

Net Number : 30
Q3 Sound played on the computer is not output from this unit.: A3

1. It is necessary to install the dedicated driver software on the computer before using the computer to output the sound to the unit. For details, see the operating instructions and installation guide.
2. The unit and the computer must be properly connected. For details, see the operating instructions.
If you cannot connect the unit and the computer properly even after connecting it as per the operating instructions, quit the DJ software, unplug the USB cable and then start up the DJ software again.
3. The unit must be selected in the sound output devices of the DJ software. For details on how to set the sound output devices, see your DJ software's operating instructions.

-Setting the device:
Press the MIDI button and then press the Load button.

Net Number : 31
Q4 MIDI control is not possible.: A4

1. Connect the unit and the computer you want to control MIDI by using the USB cable.
2. Set the MIXER MODE from UTILITY as per the requirements.
　-You can perform mixing by using MIXER of the XDJ-RR when the MIXER MODE is set to [XDJ-RR]. (MIDI control is not possible in the MIXER of the XDJ-RR.)
　-You can perform mixing by using DJ software when the MIXER MODE is set to [MIDI CONTROL]. (The MIXER of XDJ-RR becomes the MIDI controller.)
3. Press the MIDI button of the unit and then press the Load button.
4. Perform the audio setting of the DJ application.
　For details on how to set the audio settings, see your DJ software's operating instructions.

Net Number : 32
Q5 DJ software stops operating when computer restarts from the sleep or standby mode.: A5

This unit operates when the computer restarts from the sleep or standby mode, but your DJ software may not. If not, quit the DJ software, disconnect the USB cable, then reconnect the USB cable and relaunch the DJ software.

Net Number : 33
Q6 The message [Log in with the computer administrator's account.] appears and the driver software cannot be installed. (For Windows): A6

At [Control Panel], check that the account type at [User Account] is set to [Computer Administrator]. If not, installation is not possible.

Net Number : 34
Q7 The message [The administrator's name and password must be input.] appears and the driver software cannot be installed. (For Mac ): A7

Installation is possible by inputting the administrator's name and password even if the account type is not [Administrator].

Net Number : 35
Q8 The playback sound output destination of the DJ software is set to the USB sound card (audio interface) of the unit, but that output sound is low or too high.: A8

Please confirm the audio output level of DJ software. See the DJ software's operating instructions for details about the audio output level.

Net Number : 36
Q9 The master sound can be heard even when the headphones MIXING control is set to the CUE side.: A9

Set the DJ software’s headphones MIX knob all the way to the CUE side.

Net Number : 62

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