DDJ-WeGO2 |
FAQ
- Q1 Files cannot be played.
-
A1
1. Playable Music File Formats : mp3, wav, cda, wma, asf, ogg, vdj/vds, m4a, aac.
2. Playable Video File Formats : avi、mpeg(mpg)、wmv、vob、mov、mp4、m4v、mkv、flv.
3. Is the file copyright-protected (by DRM)? Copyright-protected files cannot be played.Net Number : 4 - Q2 I can record samples but cannot save them.
-
A2
VIRTUAL DJ LE does not include a function for saving samples. Samples can be saved when you upgrade to VIRTUAL DJ Pro.
Net Number : 40 - Q3 When I set a cue, the hot cue setting changes.
-
A3
If a hot cue is already set, the hot cue operated directly before is set as the cue point.
Net Number : 44 - Q4 I cannot set a new loop-in point after cancelling a loop.
-
A4
If you press the Auto Loop knob within 4 seconds after the cancelled loop’s loop-in point, a new loop is set with a loop-out point set at the position where you press the knob.
Net Number : 45 - Q5 The error message below appears when I start up VIRTUAL DJ. What should I do? [Error in the ASIO sound driver: Your soundcard is probably not connected, or the settings are incorrect.]
-
A5
This error message appears if VIRTUAL DJ is launched before the DDJ-WeGO2 is running.
First turn the power of DDJ-WeGO2 and only after ensuring all [CTRL A], [FX1], [FX2], [FX3] and [CTRL B] buttons are dimly lit when the launch pulse illumination finishes, please start up VIRTUAL DJ.Net Number : 49 - Q6 I can't record.
-
A6
Set in such a way that the file path to the location where the recording is stored does not contain 2-byte codes (used in Japanese, etc.).
Net Number : 50 - Q7 Directly after the DDJ-WeGO2 is connected, the sound card is selected but playback is not possible.
-
A7
Are you starting up the DDJ-WeGO2 and Virtual DJ LE in the wrong order? After connecting the DDJ-WeGO2, be sure to first turn on the DDJ-WeGO2’s power and wait for the startup illumination to finish, check that the unit’s [CTRL A], [FX1], [FX2], [FX3] and [CTRL B] buttons are all lit dimly, then launch Virtual DJ LE.
Net Number : 53 - Q8 Playback is not possible even when the [Play] button is pressed.
-
A8
Are you starting up the DDJ-WeGO2 and Virtual DJ LE in the wrong order? After connecting the DDJ-WeGO2, be sure to first turn on the DDJ-WeGO2’s power and wait for the startup illumination to finish, check that the unit’s [CTRL A], [FX1], [FX2], [FX3] and [CTRL B] buttons are all lit dimly, then launch Virtual DJ LE.
Net Number : 54 - Q9 The key is not locked when the key lock function is turned on.
-
A9
To lock the key using the KEY knob, enable the [KEYLOCK] function first, then turn the KEY knob.
Net Number : 56 - Q10 During playback, the sound is interrupted or there is noise. (Methods of setting when VIRTUAL DJ LE is running)
-
A10
There are various possible causes for this, including your specific computer environment. This problem can be solved using one of the methods below.
-See [Before you start] > [Using the driver utility software] > [Using the settings utility software] > [Adjusting the buffer size] in the operating instructions.
Net Number : 57 - Q11 When VIRTUAL DJ is connected, the characters of the track information displayed on the track list are garbled.
-
A11
The display will be garbled if the ID3 tag’s character code is set to Shift JIS.
VIRTUAL DJ only supports Unicode characters.Net Number : 59 - Q12 The DDJ-WeGO2’s skin is not displayed on the computer’s screen when VIRTUAL DJ LE is launched.
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A12
Is a version of VIRTUAL DJ LE in addition to the included version of VIRTUAL DJ LE also installed on your computer?
Uninstall all versions of VIRTUAL DJ LE, then reinstall the included version.
How to uninstall, please see [the "VIRTUAL DJ software uninstall guide"(http://cdn.pioneerdj.com/~/media/pioneerdj/software-info/controller/ddj-wego2/vitualdj_uninstall_guide_e4.pdf?la=en "").
Net Number : 61 - Q13 I can not use all the effects. Only Flanger and DSP Phaser can be used.
-
A13
When a 2 byte character such as Chinese character is included in the user account of the Operation System you use, this issue may occur.
Before installing the software, please ensure that only 1 byte characters are used as the user account name of the OS of your computer.
Then, install Virtual DJ LE into it.Net Number : 90
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