DDJ-S1 |
FAQ
- Q1 A noise or a cracking sound is heard from the Master output.
-
A1
Is the Limiter shown on the top of the GUI?
When the Limiter appears, this issue occurs. Ensure that the Master volume is low enough to prevent the Limiter from being displayed.
If this issue still occurs even after lowering the Master volume, please increase the USB BUFFER SIZE from SETUP > Audio.Net Number : 74 - Q2 The characters of the track information on the track list are garbled.
-
A2
When the character code of the ID3 tag is shift JIS code, the characters are garbled. Serato DJ supports only Unicode.
Net Number : 75 - Q3 The crossfader curve selector switch does not work as expected.
-
A3
Crossfader curve selector switch
This switches the crossfader curve characteristics.
[
]: [Linear] is selected for the crossfader curve.
[
]: [Power] is selected for the crossfader curve.
[THRU]: Choose this when you do not want to use the crossfader.Crossfader settings are also needed on the application by turning the dials to set slow or fast as well as switching the curves on the controller
Please set the [Curve] value from [SETUP] menu → [Mixer] →[CROSSFADER].
The default value is set to [CENTER].
Net Number : 81 - Q4 It takes much time for the controller to be recognized by Serato DJ after the application is launched.
-
A4
When multiple ASIO drivers are installed into a computer, it may take time for the controller to be recognized by Serato DJ.
Please uninstall unnecessary ASIO drivers.
Please ask the manufacturers of ASIO drivers for details of how to uninstall them.ASIO driver: A type of driver software which controls sound input and output between a computer and a soundcard (audio interface).
Net Number : 83 - Q5 DDJ-S1 is not recognized even when Serato DJ is launched.
-
A5
Please check all the following settings.
1. Is the driver software installed? (For Windows users)
You need to install a ASIO driver on your Windows computer.
(Mac OS users need not do this.)Please see the Operating Instructions for details of installation procedures.
2. Does your computer recognize DDJ-S1?
Windows: Check [DDJ Version Display Utility].
Click the Windows [Start] menu > [All Programs] > [Pioneer] > [DDJ] > [DDJ Version Display Utility]
The driver software version and the firmware version are displayed on this window.Mac OS: Check [System Information (or System Profiler)] on Mac OS.
1) Connect DDJ-S1 to your computer and turn DDJ-S1 power on.
2) Open [Application] folder, [Utilities] folder and [System Profiler] folder.
3) Choose [PIONEER DDJ-S1] from ▼Hardware - USB
3. Is the USB cable properly connected?
⇒ Please connect your computer to DDJ-S1 using the USB cable enclosed with the unit.4. Don’t you use a USB hub?
⇒ You cannot use a USB hub. Please ensure that your computer is directly connected to a USB port which can supply the power.5. Aren’t other applications running?
Please close all the other applications such as a screen saver and resident software.
(When you close antivirus software, please make sure to disconnect the Internet access to secure your computer.)6. Aren’t other USB devices than DDJ-S1 connected to your computer?
Please remove an external hard disk drive or a key board, if applicable. Then, please check the connection only using the internal hard disk drive.7. Please connect the cable to other USB ports for testing if you have multiple USB ports on your computer.
8. Check the sound settings of your computer.
Windows computer sound settings
1) Connect DDJ-S1 to your computer and turn it power on.
Go [ControlPanel] - [Hardware and Sound] and click [Sound]
2) If PIONEER DDJ-S1 has been "Default Device", go to 3.
3) Choose other sound device rather than PIONEER DDJ-S1 and click "Set as Default Device". Close the window by clicking "OK".
4) Close the control panel and resart your computer.
Mac Audio MIDI setting reload
1) Connect DDJ-S1 to your computer and turn it power on.
2) Open [Applications] folder, [Utilities] folder and [Audio MIDI Setup.app].
3) Open [Audio Device] window. Confirm that [Audio MIDI Setup] windows pops up. Click [Window] and choose [Show MIDI Window].
4) [MIDI Studi] window opens up, click [PIONEER DDJ-S1] icon. The icon turns to blue color, click [Remove Device]. "PIONEER DDJ-S1" icon dissapers and comes back again.
5) Close [Audio MIDI Setup] and turn DDJ-S1 power off.
6) Turn DDJ-S1 power on and run DJ Application.Net Number : 84 - Q6 Tracks in iTunes are shown, but they cannot be played.
-
A6
QuickTime of Apple is needed to play the music files in AAC format.
Please install QuickTime into your computer.
After installing QuickTime, launch Serato DJ and untick "Show iTunes Library" in Library + Display on SETUP window in Serato DJ.
Then, tick it again to start using these files.
Please ensure iTunes is updated to the latest version.Also, please see the FAQ in the Serato website from the following link:
http://serato.com/dj/support/16981/itunes-aac-tracks-are-shown-but-will-not-play-on-your-windows-machineiTunes and QuickTime are trademarks of Apple Inc., registered in the U.S. and other countries.
Net Number : 85 - Q7 Music files in AAC format cannot be played. They cannot be loaded to a crate and/or a deck.
-
A7
QuickTime of Apple is needed to play the music files in AAC format.
Please install QuickTime into your computer.After installing QuickTime, launch Serato DJ and untick "Show iTunes Library" in Library + Display on SETUP window on Serato DJ.
Then, tick it again to start using these files.
Please update iTunes to the latest version.Also, please see the FAQ in the Serato website from the following link:
http://serato.com/dj/support/16981/itunes-aac-tracks-are-shown-but-will-not-play-on-your-windows-machineiTunes and QuickTime are trademarks of Apple Inc., registered in the U.S. and other countries.
Net Number : 86
-ITCH and Serato DJ are registered trademarks of Serato Audio Research Ltd., registered in the U.S. and other countries.
-Windows® is a registered trademark of Microsoft Corporation in the United States and other countries.
-Mac OS is a trademark of Apple Inc., registered in the U.S. and other countries.
-Other names of products, companies, and organizations herein are the trademarks or registered trademarks of their respective owners.