DDJ-WeGO4

FAQ

Q1 The message "Log in with the computer administrator's account" is displayed and VirtualDJ LE cannot be installed.

Please try any one of the methods below:
1) Right click the downloaded program, select [Run as administrator] and click "OK" when the dialog box appears to begin installation.
2) If the above measure does not work:
Log off and log on your computer again with the administrator account to install the program again.
3)If the above measure does not work:
Create a new account as administrator and log in again to execute the install program again. (*The account name should be in one-byte characters.)

Net Number : 12

Q2 What are the system requirements (the required operating environment) for VirtualDJ LE?

For information on the latest system requirements, compatibility, and supported operating systems, see "Software Info" of "DDJ-WeGO4" on the Pioneer DJ support page.

Net Number : 13

Q3 Is there a specific order for connecting DDJ-WeGO3 and VirtualDJ LE?

Be sure to follow the steps below to launch VirtualDJ LE.

1. Connect DDJ-WeGO4 and a computer using a USB cable included in the box of WeGO4 controller.
2. Turn on the power of DDJ-WeGO4 and wait until the startup illumination is finished.
3. Launch VirtualDJ LE.

Net Number : 17

Q4 I have no Internet environment (connection). Can I still use VirtualDJ?

You can enjoy DJing even without Internet access. However, Internet access is needed to download and update DJ software.

Net Number : 19

Q5 Can a Windows-based computer or Macintosh computer with a performance below that indicated in the recommended specifications be used?

Such computers are not supported. Use a computer with the recommended specifications or better.

Net Number : 20

Q6 How can I upgrade to VirtualDJ PRO?

VirtualDJ can be used as VirtualDJ PRO 8 for 30 days after installation.
If you wish to continue using it as the PRO version after that, you can upgrade for a fee.

Access the VirtualDJ 8 purchase page (http://virtualdj.com/buy), sign in to your VirtualDJ account, and enter the VirtualDJ LE serial number in the text box below "Discount Prices."
After entering the serial number, purchase a license as described in the instructions on the screen.

The VirtualDJ LE serial number is included with DDJ-WEGO4.

Net Number : 31

Q7 I already have VirtualDJ PRO. Can I use it as such with the DDJ-WeGO4?

Upgrade VirtualDJ PRO to the latest version.

Net Number : 32

Q8 Where is serial number of VirtualDJ LE?

It is on the license key card included with this product.

Net Number : 47

Q9 The window where Serial Key should be input is not displayed.

After launching the application, find the [License] tab in Config to input your serial key.

Net Number : 82

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