DDJ-WeGO4

Q1 I cannot select the DDJ-WeGO4 ASIO driver in the preferences window of TRAKTOR PRO 2.: A1

If you turn on the power of DDJ-WeGO4 after launching TRAKTOR PRO 2, DDJ-WeGO4 ASIO driver may not be recognized. If DDJ-WeGO4 ASIO driver is not recognized, shut down TRAKOR PRO 2 and turn off the power of DDJ-WeGO4. Then, turn on the power again and after waiting until the startup illumination is finished, launch TRAKTOR PRO 2 again.

Net Number : 64
Q2 I cannot use the FX on Remix Deck.: A2

When you use the FX on Remix Deck, turn on FX in Slot Parameters for each Sample Slot.

Net Number : 65
Q3 Operation is possible with TRAKTOR PRO 2 but the sound is not output.: A3

Please check the controls such as CH faders, crossfader, MASTER LEVEL knob and EQ knobs are in the right positions. Also, please check the Master Gain knob on the top of the application GUI is in the right position.

Net Number : 79
Q4 During playing a track, I can hear audio dropout or a noise.: A4

[For Mac]
Click [TRACTOR] > [Preferences] in the Menu bar or an Gear icon on upper right of the GUI to open [Preferences] to adjust buffer size in [LATENCY] from [Audio Setup].

1. See the current value where audio dropout or noise occurs.
2. Set the buffer size to larger than the value shown in Step 1 as well as the minimum value at which there are no dropout or noise in the sound.

*When the buffer size is increased, audio dropout or noise may not easily occur, but the latency (time lag due to the delay in the transfer of the audio data) will become larger.

[For Windows]
In the DDJ_WeGO3 ASIO Settings Utility, follow the steps below to adjust the buffer size.

1. For Windows 7, click [Start] menu of Windows > [All Programs] > [Pioneer] > [DDJ_WeGO4] > [DDJ_WeGO4 ASIO Settings Utility].
For Windows 10/8.1, click [Pioneer] > [DDJ_WeGO4 ASIO Settings Utility] from [Apps view].

2. Is there any audio dropout in the default setting ([kernel buffer size]: 3, [buffer size]: 256 sample)?

If there is no dropout with the default setting:
Lower the buffer size to the minimum value at which no dropout occurs.
Then, set the kernel buffer size to [2] to check any dropout occurs. If it does not, set the kernel buffer size at [2] and if it does, at [3].

If there is dropout with the default setting:
Set the kernel buffer size to [4], then lower it to the minimum value at which no audio dropout occurs.

Net Number : 80

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