DDJ-RZX

Q1 There is sound skipping, intermittent sound, distorted sound or noise.: A1

Check the following items:
1. Does your computer meet the environment specifications for the DJ software?

System Requirement
　Supported Operating System
　OS (Windows) :Windows10, 8.1, 7 (64-bit, latest survice pack)
　OS (Mac) :10.11, 10.10, 10.9 (latest update)

　Minimum Requirements
　CPU :2.5GHz dual-core Intel® Core™ i5 or greater
　Memory :8 GB or more of RAM
　Hard Drive :250 MB or more of free space (not including space for storing music files, etc.)
　Display resolution :Resolution of 1280 x 768 or greater

　Recommended Requirements
　CPU :2.2GHz quad-core Intel® Core™ i7 or greater
　Memory :16 GB or more of RAM
　Hard Drive :250 MB or more of free space (not including space for storing music files, etc.)
　Display resolution :Resolution of 1280 x 768 or greater

See the rekordbox Web support site for details.
http://rekordbox.com

2. Are the sound volume adjustment knob and slider set appropriately?
⇒ Go to Troubleshooting - No audio.

3. Is the buffer size properly adjusted?
The latency (the time it takes to output the sound after DDJ-RZX is operated) will be shorter by reducing the buffer size. Increase the buffer size if the sound breaks up, however, the latency will be longer. Set the minimum buffer size in which the sound does not break up.
For Windows
Adjust the setting in the [ASIO] tab of the DDJ-RZ settings utility.
If using rekordbox, click [LAUNCH DRIVER PANEL] in USB BUFFERSIZE of [SETUP] > [AUDIO] to start the DDJ-RZ settings utility.
For Mac OS
If using rekordbox, adjust USB BUFFERSIZE of [SETUP] > [AUDIO].

4. Are the input levels of connected devices such as microphones appropriate?
Is a device with a high output level (such as a wireless microphone) connected?

If there is an output level selector switch or gain adjustment on the wireless microphone or similar device, reduce the level of the signal to be input to this unit's microphone jack.

For details, see the operating instructions of this controller and the connected device you are using.

5. Is the master tempo function on?
⇒ When the master tempo function is on, the sound quality changes because key control processing is performed to keep the key constant. This change in sound quality is normal for the product's specification. It is not a malfunction.

6. Are you using a USB hub?
⇒ USB hubs cannot be used. Connect this unit to the USB terminal of the computer directly.

7. Are other applications running?
⇒ Close all other applications including the screen saver and resident software. (When quitting various security software, etc. make sure to disconnect the Internet connection to ensure the safety of your computer.)

8. Are the USB cables connected properly?
⇒ Use the included USB cable or a USB 2.0 cable to connect the computer and DDJ-RZX.

9. Is your computer set to power saving mode?
⇒ Cancel the power saving mode of your computer.

10. Does your computer have a wireless connection function or Bluetooth function?
⇒ Turn off the wireless connection or Bluetooth function.

11. Are USB devices other than DDJ-RZX connected?
⇒ Remove external hard disks and the keyboard (for some models), etc. to check the status with only the built-in hard disk.

12. If your computer has more than one USB terminal, check using a different USB terminal.

Net Number : 72

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